After more than 25 years in real estate and construction, I have learned that a good building should do more than look impressive. It should work comfortably and safely for the widest possible range of people.
Accessibility is sometimes treated as a feature that can be added near completion. In my view, that is a mistake. Retrofitting ramps, entrances, lifts, washrooms or circulation routes after construction can be disruptive and may produce an inferior solution.
Accessibility must begin with planning
India’s Ministry of Housing and Urban Affairs published the Harmonised Guidelines and Standards for Universal Accessibility in India, 2021. The government’s subsequent ABLE framework explains that universal design should respond to diverse users—including persons with disabilities, older people, children and parents with infants—and should be considered throughout a building’s planning, operation and maintenance. These are official policy facts; they do not establish that any individual property is compliant.
For me, accessible design begins with the complete journey through a property. Can someone move safely from the parking area to the entrance? Are routes clearly marked? Are doors, lifts, washrooms and common areas convenient to use? Can people evacuate safely during an emergency?
Coordination creates better buildings
These decisions require coordination between architects, engineers, landscape teams and building operators. They cannot remain the responsibility of one consultant or be reduced to a checklist.
I also believe accessibility improves buildings for everyone. An older visitor, a person recovering from an injury, a parent with a pram or a traveller carrying luggage may benefit from the same thoughtful planning.
Accessibility is about dignity
Most importantly, accessibility is about dignity. People should be able to use a building independently rather than repeatedly asking for assistance.
In my opinion, accessible buildings are not merely compliant buildings. They are better-planned, more welcoming and more capable of remaining useful as their occupants and communities change.
This article expresses my personal industry perspective and is not architectural, legal or regulatory-compliance advice.
—Tushar Kumar